We'd love to hear from you. Reach out with questions, feedback, or partnership inquiries.
Questions, feedback, or issues
We typically respond within 24 hours
Issues with alerts or notifications
Alert-specific support and troubleshooting
Data privacy or security concerns
GDPR requests, data deletion, privacy questions
Terms, policies, or legal matters
Legal inquiries and compliance requests
No, TixTreasure is a price comparison tool only. We do not sell or issue tickets. All purchases are completed on third-party marketplaces like TickPick, StubHub, and Seatics-powered sites. When you find a ticket you like, you click through to the seller's site to complete your purchase.
Set up custom alerts using natural language (e.g., "Red Sox tickets under $50 in grandstand"). We'll monitor prices every 10 minutes and notify you by email or push notification when matching tickets become available. Learn more on our Price Alerts page.
We update prices every 10 minutes from 7+ sources, but prices can change rapidly on third-party marketplaces. Always verify the final price on the seller's website before purchasing. We show you the all-in price (including fees) based on the most recent data we've collected.
Since we don't handle ticket sales, all customer service issues (refunds, delivery, authenticity) must be resolved with the marketplace where you purchased. Contact TickPick, StubHub, or whichever seller you bought from directly. We can help you identify who the seller was if needed.
No, TixTreasure is completely free to use. We earn a small commission from some ticket sellers when you click through and make a purchase (affiliate links), but this does not increase the price you pay. Our goal is to help you find the best deal, regardless of which marketplace offers it.
Absolutely! We're always expanding our coverage. Email us at [email protected] with the venue or marketplace you'd like to see added, and we'll do our best to integrate it.
We aim to respond to all inquiries within 24 hours (usually much faster). For urgent issues, please indicate "URGENT" in your subject line. Note that we don't provide phone support at this time.
Founded: January 2023
Service Area: United States (Boston & NYC metro areas currently)
For legal correspondence or partnership inquiries, please use [email protected]